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|ID||Company / Person||Claim Title||Incident Date||Added||Posts||Add comment||Details|
|5899||Diamond Resorts [Lancaster]|
|TIMESHARE FRAUD »||April 2009||26/10/2009||7|
After this entry you will find the "ATTACK' by both Patrick DUFFY and ELIZABETH BRENNAN where they have said they will sue me. They still could not get my name right nor my address so the summons was sent to the wrong name and address.
However all of their nasty threats were to no avail as the Honourable Judge from HOLLAND told the lawyer representing Stephen CLOOBECK and Diamond Resorts International me KOCK that the 'TRUTH IS NEVER SLANDER" and threw out their 'case" THEY LOST.
What is more the Judge told Mr KOCK to inform his clien CLOOBECK and DRI to open a financial transactions office... that was April 2010... THEY HAVE NOT DONE SO. They have collected my m fees WITHOUT receipts via the Internet. They blocked me from entering my unit 7132 week 17 and even placed TWO THOMAS COOK HOLIDAY MAKERS IN MY UNIT so collecting my $1238.49 plus the payment from THOMAS COOK in Great Britain. Also I was told by WILLIAM PEMBERTON, even though he had seen the bank statements as well as the proofs received, he refused to allow me to check into the unit PAID for and it took him FIVE hours where he left me waiting with my daughter. CLAIMING I OWE THEM over $6000.. The one week 7206 week 33 where the 'balance' they claim is the $5 VOLUNTARY FEE WITH ACCRUED INTEREST $5.07 SO THEY REFUSED ME TO BANK MY WEEK IN 2009 AND NOW AGAIN. All the statements as seen by the police officers showed that CLOOBECK AND DIAMOND RESORTS INTERNATIONAL HAVE RECEVIED THE MONEY.. THEY EVEN RE ADDED THE $15.58 PLUS COLLECTION FEES PLUS INTEREST... DRI CAN NOT DO MATHEMATICS... DELIBERATELY!
The Inspectorate of Taxes have the FLAMINGO BEACH BUDGET where it show from 2007 tp 2011 $32 million dollars revenues in M Fees collected for that resort not including ROYAL PALM BEACH CLUB EITHER!! BUT... that money was paid via the internet to LAS VEGAS and nothing on St Maarten..............NOTHING! SO where are the monies declared for tax purposes if there is NO ADMINISTRATION. NO MANAGER AT THE RESORT...
let us find out soon..
TODAY newspaper published an article TUESDAY 03 MAY 2011.
Type in www.drip.webs.com to see the number of people joining the PROTESTORS association
Type in www.blogs.mirror.co.uk and search Diamond Resorts.
Type in www.prweb.com/releases/2010/02/prweb3593834.htm and you will see that CLOOBECK decided to send his DESIGNER BRAND clothing to the women of Haiti rather than new uniforms for St Maarten and Hawaii.
The judge told the lawyer representing DRI and CLoobeck that I had printed the truth.
www.americanmaffia.com search Cloobeck was not written by me... but a reference.
THE TRUTH IS NEVER SLANDER.
They locked me out and now threaten to cancel my weeks I owned way before CLOOBECK came to st Maarten.
So now I have seen that all over the internet are COMPLAINTS>>> from the UK to the STATES toi
Diamond Resorts International here on the island of St Maarten in the Netherlands Antilles, this country was not on your list, had bought SUNTERRA FLAMINGO BEACH RESORT as well as ROYAL PALM BEACH.
The Maintenance fees went from in the $700 mark to $1008 each week.
They then added on Collection fees,Late Fees Interest each different but over $200.
A court injunction was placed but they defied that and sent out Termination of Leases Letters in April 2009.
My THIRTEEN YEAR OLD daughter was sent TWO letters by Certified Mail for the foreclosures!
They claim that when they type in my address IT AUTOMATICALLY COMES UP AS THE BAHAMAS
Another comment "TIME IS MONEY AND WE WILL NOT WASTE ANY MORE TIME IN CONTACTING YOU'
We went to check in and were told our weeks were forclosed.
The Resort Manager a LOU told me 'Get a lawyer"
'If you want to stay we can give you the rate of $89 per night"
Having already collected twice $1008 plus twice $31.56!
They refused to contact us.
there is another court hearing here November 3 2009.
No Maintenance fees can be paid at the resort.
He has closed the sales office.
The only thing growing is the restaurant that is spreading like a cancer and most beach front units now look at the kitchen instead of a sunset.
I also bought two weeks from an owner recently.
DIAMOND RESORTS refused to speak to me as a 'third party'
They were however happy to deduct the payments of $608, $308, $300 $400 $400 $31.56 $31.56
from the third party's credit card... mine!
When the owner called to get the transfers done she was told the weeks had been foreclosed.
This is how DIAMOND RESORTS INTERNATIONAL operates on the island of ST MAARTEN where there is no office with people to contact only mutes< EVERYTHING is done from Las Vegas.
The owner STEPHEN CLOOBECK also contributes to the Legal Counsel of a Senator under investigation as well as other political figures! With our Maintenance Fees?
Someone must investigate this man and the company
|749||Diamond Resorts [Lancaster]|
|Diamond Resorts »||1997||31/01/2009||1|
I purchased holiday points which allow you to book holidays each year at various resorts run by the company. When I purchased the points the company was called The Grand Vacation Clun. It then changed its name to Sunterra and was then taken over by Diamond Resorts. I hesitated to purchase the points as there are fees to be paid every year. I was concerned that if these ever increased dramatically I would not be able to afford them, especially when I retired. I was assured by the sales girl and the manager who she called over to confirm that the largest increase had been 2.5% and they could guarantee it would never be more than 3 - 4 %. I was also assured I could relinquish my membership at any time. This year the increase in fees is over 40%. I wrote to the company asking them to refund my purchase price of the points as I considered the assurance of no massive increases had been 'broken' and I had therefore purchased the points under false pretenses/misrepresentation. I have written to the company three times now but receive a reply that does not mention or cover my request/complaint at all. They seem to be ignoring this. The last letter I received told me I could not relinquish my points, I can only sell to an existing member or transfer to an immediate family member. These options are not viable, I am aware of many others who can't sell and have been misled when purchasing as well - and there is of course a transfere fee.
As the company appear to be refusing to answer my main complaint about misreprentation I am hoping that this will generate a result!
|976||Diamond Resorts [Lancaster]|
|0 »||December 2008||21/02/2009||1|
When i joined DRI it was called GVC, then Sunterra, Whilst it was in those names i had no complaints at all, in fact it was a good value holiday.
Now that DRI have taken over ,the management fees have gone up about 37%, judging by other comments and blogs on the internet, i am not the only one that cannot afford to pay this enormous increase.The worst part about this is that when i tried to surrender my membership for no financial gain,(even though i paid £5500 for it in 2001 ), i was told that i cannot surrender unless i am bankrupt, in dire financial trouble with lenders, over 75 or dead ! This is outrageous ! One of the reasons i need to surrender is to stay out of financial trouble as my business has been badly hit by the downturn. As a business owner i cannot afford to go bankrupt, especially for the sake of a holiday !! It's not as though flights and food are included in the fees DRI charge, that all has to be paid for .
This company in my view are not acting correctly and dare i say it possibly not lawfully, and need investigating. A lot of their clients are retired and cannot possibly afford to pay these fees.DRI should hang their heads in shame for the stress this is causing to people, especially with the veilled threat of court action in 18 months time if you do not pay up..
|13398||Diamond Resorts [Lancaster]|
|membership warning »||current||20/08/2010||1|
|we joined GVC as it was then about 9 years ago because at the time it seemed a fair deal.|
one of the things that we liked was we were told that if we did not pay are maintainance fee's are membership was over and we would lose are initial money. we liked this because we could finish whenever we wanted.
about two years ago i emailed diamond resorts (formally GVC, Sunterra etc,etc) to say that we needed to cancel due to me losing my job.
since then we have had numerous phone calls demanding money, threats of debt collectors from them.
BE WARNED, it turns out the only way you can leave Diamond is death, bankruptcy or selling your points to a company they own.
the yearly management fee's are still payable
NOT what we were told by the nice salesman.
after all timeshare is still timeshare!!
we have not used their services and told them we would not, but they still want money for something you do not use.
PEOPLE BEWARE of Diamond Resorts and the things they do tell you- and DON'T
|812||Diamond Resorts [Lancaster]|
|Diamond Resorts Membership charges »||January 2009||06/02/2009||0|
Like many others I have tried to relinquish our membership of Diamond Resorts International - a type of timeshare holiday company who operate a points system. The annual management fees ( originally promised not to exceed an annual increase of 2 - 4%) have now increased by circa 37% and many members like ourselves either cannot afford ithem or do not believe the company offers value for money - it is possible to purchase a comparitive holiday for less than some of the membership fees and at a time and location of choice.
I have written to DRI asking to relinquish our membership, even offering the points for no financial reward even though they cost £3000 to purchase back in 1995. DRI eventually responded saying 'they do not operate a programme to enable members to relinquish their membership' and outlining some other options - none of which are viable given the huge amount of complaints about DRI on various websites and blogs which makes finding a purchaser very unlikely.
I am sure that such an increase in fees cannot be lawful and that this system of membership with no option to cancel constitues a mis sell. Judging by the large number of complaints about DRI on the internet I am sure this company should be investigated by Trading Standards or by Watchdog.
|13110||Diamond Resorts [Lancaster]|
|Manangement fees »||Ongoing||27/07/2010||0|
|It is quite clear that this is an organization using theoretically legal, though highly immoral and unfair means, to extract money from vulnerable people. Several thousand people in the UK seem to be currently affected. They are also creating the environment for scammers of a wide variety of types to thrive. |
It seems that they have taken over the management of a holiday club (Grand Vacation Club) and then engineered changes in the rules to make it almost impossible for members of the club to dispose of their â€œpointsâ€. At the same time they have hiked â€œmanagement chargesâ€ by 60+% in three years. These management charges now cost members more than it would cost a private individual to rent an equivalent property all in.
This, unsurprisingly, has both destroyed the value of membersâ€™ points holding and left them with, in many cases, totally unaffordable charges. They have then issued threats to anyone slow on payment. These include late night phone calls from the US and warnings of referral to debt collecting agencies. I have no doubt that these tactics are causing serious worry to many people. Attempts to return points and to exit the scheme are met with the reply that you remain liable unless the points are sold (effectively impossible because of the way that their policies have destroyed all value). For someone who is caught in the web (me), it seems impossible to get out. The only suggested options are bankruptcy and death. Even then it seems they demand that the liability be picked up by your heirs. This leaves members vulnerable to a large number of fraudulent offers from a variety of crooks. One attempt to defraud me was made only yesterday by someone who promised that if I gave him Â£5000 he would take on my points.
Total material damage caused to my family so far is in excess of Â£10,000 plus a great deal of stress and worry. They are now threatening to refer us to a debt collection agency. As I have never had a bad debt in my life, this is not something that I know much about. However I am convinced that Diamond is up to no good. I invite them to prove me wrong and correct this unhappy situation.
|13159||Diamond Resorts [Lancaster]|
|Not Honoring Contract »||2-26-10||30/07/2010||0|
|I signed a contract with Diamond Resorts on 2-26-10 to sign over my time share for 13,000 points a year. The contract clearly states in three places that the points are to begin on January 1, 2010. |
After the points never showed up they told me it starts on January 1, 2011. After several phone calls they finally agreed that is what the contract stated and said they would deposit them. They still did not show up and now when I call they say they won't because my time share had already been deposited for the year. The guy that sold me the contract knew that and said it did not matter, also the contract does not make any reference to the status of the timeshare for 2010.
Also, they told me the amount of the contract, 3,190 was "interest free" for 60 days. It was not and when I went to pay it off in 60 days they charged me 22% interest. Then late fees because I was contesting it. I finally just paid the interest and late fees to get it over with. But now I can't get the points they promised.
My biggest concern is that this company is fruadulent so I no longer want to do business with them - I am convinced they will continue to take advantage of me.
Since they voided the contract by not honoring it, can I get my fees back including the interest and late fees (ignoring the several hours I wasted trying to get them to do the right thing?)
|17103||Diamond Resorts [Lancaster]|
|Mis-selling & Not informing me of my rights »||5-1-2011||05/03/2011||0|
|I tried to resign my membership with Diamond Resorts as we were told we could at the initial sales presentation in January 2003. We checked this again in 2005 and were told that this was the case. I have now been told by Diamond that I am not allowed to resign!!|
We were also told we could sell the points to anyone we wanted to or back to the company at the current market rate for the points possibly making a profit on our initial investment! Diamond have changed this so you can only sell through an agent appointed by them to another member, of course you will have to pay an up front fee to the agent with no guarantee of a sale!
It now transpires that according to Diamond Resorts none of the above is true which means were we mis-sold and lied to.
Since Diamond Resorts have taken over the company availability has declined Management Fees have increased way above the 2 to 4% we were told they would increase by. They have opened resorts to none members who pay less for the accommodation than we pay in management fees! They sell the holidays apparently through Expedia who they are in partnership with, part of the agreement is that Expedia provide Diamond with leads!
This year my fees were in excess of a Â£1,000 so I wrote and explained that since my wife died in 2008 it has been a struggle to pay the fees and I am no longer in a position to get any benefit from the points. DRI wrote back and told me that I am liable for the fees until 2054! Or until I die or attain age 75 WHEN THEY WOULD CONSIDER TAKING THE POINTS BACK, IF THERE WAS NO IMMEDIATE FAMILY TO TRANSFER THEM TO!! So according to them they not only have me tied to them for life but my children as well!!
NONE OF THIS WAS EXPLAINED AT ANY TIME WHEN I HAVE SPOKEN TO THEIR SALES PEOPLE!
I HAVE NOW DISCOVERED THAT I SHOULD HAVE BEEN OFFERED (ACCORDING TO THEIR RULES) THE OPTION OF GIVING UP MY TIMESHARE IN 2008 WHEN MY WIFE DIED BUT DIAMOND TRANSFERRED THEM INTO MY NAME AND DID NOT MENTION THIS!
Consequently this means I not only stand to lose my initial investment (because you cannot even give the points away!) but have paid Management Fees I did not have to!
I would urge anyone who is contemplating getting involved with this company to exercise caution because what you are told at point of sale bears no relation to the reality!
|18606||Diamond Resorts [Lancaster]|
|YET AGAIN MANOEUVRES OF DIAMOND »||19/04/2011||20/04/2011||0|
|again DIAMOND RESORTS have started the THREATS. I have NEVER received contracts in my name with my children for the weeks I purchased as they keep telling me from 'THIRD PARTIES'|
However they expect me to pay via the INTERNET to DIAMOND RESORTS IN LAS VEGAS when I own in the island of St Maarten where the resort I own is located and NO FINANCIAL TRANSACTIONS can be made at all despite the Judge telling the lawyer representing DIAMOND Resorts in the COURT here in Philipsburg where they LOST their case. The JUDGE told him the TRUTH IS NEVER SLANDER and it IS the truth as posted.
NOW today I have found a new threat to cancel my contracts that I do not even have. DIAMOND have the ORIGINAL contracts in their office in LAS VEGAS and REFUSE to issue contracts in my name. I have NOT received Maintenance Fees demands either as they send them to the BAHAMAS and even deny that. I have NO CONTRACTS AT ALL> So how do they cancel?
In fact since 2009 when I was told that they have a $5 VOLUNTARY FEE FOR ARDA MEMBERSHIP AFTER I had paid the first amount and deducted it from the second payment.. $1013.79 charged on my credit card APRIL 14 2009 and then $1003.79 charged April 16 2009 making the total payments $2017.58.
DIAMOND refuse to accept that I REFUSE to pay a VOLUNTARY Fee for ARDA MEMBERSHIP and I was told about it on the beach at Flamingo by other owners.
DIAMOND told RCI that I was DELINQUANT IN MY FEES for $5.00 and so refused to allow me to bank the weeks. their lawyer told the court that is not true.
IT IS STILL ON MY ACCOUNT BUT NOW 19 APRIL 2011 THEIR LAWYER WROTE $5.07 INTEREST ACCRUED>>>>>
Now the other TWO weeks I purchased as they tell me from a THIRD PARTY, they refuse to give me the contracts. They took my money off my credit card for the fees f0r 2009 but they refused me to check in as the units were already gone. I was told by their manager TO GET A GOOD LAWYER. As is the normal procedure all that was needed was a letter from the seller saying she authorised me to use those weeks I PAID FOR.. Instead DIAMOND USED THEM>....... in 2009
In 2010 also as I have NEVER received any contracts nor Maintenance Invoices. they do have a tendency to send to the BAHAMAS or even write the WRONG NAME and ADDRESS for the COURT summons.
SO now today I have received a threat from their ST MAARTEN lawyer they will cancel my contracts.
here are also the photos of the 'maintenance' that is NOT done for the EXORBITANT FEES... they charge but the money is in Las Vegas.
we recently stayed at the resort and had no towels, no sheets no soap the maid did not come, the hairdryer has been there since the building of Flamingo and did NOT work.
This is truly a matter to be investigated.
DIAMOND RESORTS OWE ME CONTRACTS IN PAPER FOR FOUR WEEKS
THEY OWE ME THE BANKED WEEK FROM 2009
THEY OWE ME THE TWO WEEKS FROM 2009
I WANT CONTRACTS IN OUR NAMES WITH OUR CORRECT ADDRESS THAT IS WRITTEN ON THE TITLE TRANSFER FROM THAT WAS NOTARISED AND THEY CAN NOT COPY.
THEY HAVE SNEAKED THE ARDA MEMBERSHIP FEE AGAIN AND STILL ON THE 2009 2010 AND AGAIN 2011 REQUESTS AND DISHONESTLY WRITE IT AS 'INTEREST ACCRUED' FOR A VOLUNTARY ARDA FEE. DID ARDA EVER RECEIVE THOSE PAYMENTS THAT OTHER OWNERS WITHOUT KNOWING PAID FOR?
|18641||DIAMOND RESORTS INTERNATIONAL [LAS VEGAS]|
|FRAUDLENT CHARGES »||22 APRIL 2011||22/04/2011||0|
SUNDAY 24 April 2011 I went to Flamingo Resort on the island of St Maarten with the Police officers. We were told more lies from the Front Desk manager who can not act at all... only via his Corporate office in LAS VEGAS.
he told me twice "I still work for Diamond"
His colleague in reservations told me 'I work for Diamond and NOT FOR YOU" he yelled
BUT in the 'FLAMINGO BEACH RESORT BUDGET" ARE THE PAYROLL EXPENSES CLAIMED AS PART OF THE MAINTENANCE FEES SO THEY WORK FOR THE OWNERS.
I also discovered that FLAMINGO BEACH RESORT had CHECKED INTO MY UNIT TWO BRITISH PACKAGE HOLIDAY MAKERS BOOKED WITH THOMAS COOK AND FROM WEDNESDAY 20 APRIL 2011 UNTIL WEDNESDAY 27 APRIL 2011.
DIAMOND RESORT INTERNATIONL THEREFORE IS COLLECTING FOR THE UNIT 7132 WEEK 17 MY MAINTENANCE FEES OF 1238.4P PLUS THE THOMAS COOK PAYMENTS
SUB LETTING A UNIT. AS THE POLICE SAID DIAMOND THINK THEY CAN APPLY AMERICAN LAW ON ST MAARTEN WHERE ITS DUTCH LAW.
THEY ARE DISHONEST AND FRAUDULENT MEASURES AND TACTICS ARE BEING USED INCLUDING SUB- LETTING
FEES FOR A STUDIO AT FLAMINGO IN 2009 .... $1008.79 AS PER THE PHOTOCOPY OF BUDGET
THEY SNEAKED IN $5 ARDA VOLUNTARY FEE AND AFTER BEING TOLD ABOUT IT ON THE BEACH BY OTHER OWNERS I DEDUCTED THE $10 FROM THE FEE THEY POSTED ON THE INTERNET AS $1013,79.
BEFORE I KNEW ABOUT IS I PAID $1013.79 AND then $1003.79 TO TAKE OFF THE $10 .... 'VOLUNTARY ARDA PAYMENT'
I WONDER HOW MANY FEES THEY COLLECTED FROM PEOPLE LIKE ME
NOW IN 2011 THEY HAVE AGAIN SNEAKED INTO THE BILLS THE $5 VOLUNTARY FEE BUT AS 'ACCURED INTEREST'
Maintenance fees in 2010 for a STUDIO $1166.97 per week
Payments made were $300,$300,$300,$300, $266.97 $266.97 total per week $1166.97
2011 MAINTENANCE FEE AGAIN RAISED TO $1238.49 WITHOUT ANY DETAILED INVOICE SENT TO ME AS USUAL BUT PERHAPS THEY SENT IT TO THE BAHAMAS AS THEY CLAIM 'WHEN WE TYPE IN YOUR ADDRESS THE BAHAMAS AUTO;ATICALLY COMES UP"
PAYMENTS MADE AS PER THE VISA CREDIT CARD STATEMENTS OF $400, $400, $854.07 $822.91
I AGAIN HAVE NO STATEMENTS TO GO BY ONLY THEIR TRICKS ON THE INTERNET AND NO METHOD OF PRINTING.
I NOTICED THAT FOR ONE WEEK I HAD OEVR PAID $15.58 SO TOOK THAT OFF THE SECOND PAYMENT CHARGE
DIAMOND HAVE ADDES THAT $15.58 AS A NEW CHARGE EVEN THOUGH FOR BOTH WEEKS THEY OBTAINED A TOTAL FOR TWO WEEKS OF $2476.98 FOR TWO WEEKS MAINTENANCE FEES FOR A STUDIO UNIT AND PAID ONLY VIA THE INTERNET TO LAS VEGAX FOR A RESORT ON ST MAARTEN....... IT IS ABSOLUTELY A FRAUDULENT CHARGE AS THE MAINTENANCE IS NOT DONE .
THEIR ATTITUDE AS WELL WHER THE EMPLOYEES HERE ON ST MAARTEN TELL YOU WE WORK FOR DIAMOND AND NOT FOR YOU... YET IT IS WE THE OWNERS WHO PAY THEIR SALARIES
THE HIGHES MAINTENANCE FEES ON ST MAARTEN AND WHERE NO CONTROL CAN BE MADE AS THE MONEY COLLECTED IS IN THE UNITED STATES AND NOT ON ST MAARTEN....
Yesterday 21 April 2011 I was told I could not use my weeks and after receiving the THREATS as exposed vis the local island lawyer acting for DIAMOND RESORTS AND STEPHEN CLOOBECK, the owner of the company. I have NEVER had a contract with DIAMOND RESORTS and in fact they refuse to issue contracts in my name. IN 2003 I purchased a week from a private owner and SUNTERRA was then the owner In 2005 same thing. In 2009 I purchased two weeks for a private owner but it was DIAMOND RESORTS INTERNATIONAL then I have NEVER been advised as an owner of SUNTERRA weeks that DIAMOND purchased Sunterra no letters.. They told me 'Its everywhere that they did buy SUNTERRA' Since 2009 I have been denied my weeks 7206 week 33 I tried to bank and was told by RCI that the resort said I was SERIOUSLY DELINQUANT in fees and yet ELIZABETH BRENNAN claimed the "YOU ALLEGE THAT YOUR WEEKS COULD NOT BE BANKED AND I BELIEVE THAT NOT TO BE TRUE" I do not have that week banked on my account OCTOBER 2009 DIAMOND RESORTS used my credit card for the TWO maintenance fees but then in OCTOBER 2009 I was told at the resort 'GO GET A GOOD LAWYER' by a man called LOU. he has gobe. In fact there is NO MANAGER at the resort at all yet Management Fees are put on the bills. Today I was told by a front desk clerk that Mr PEMBERTON Front Desk Manager had stepped out for a "FAMILY EMERGENCY" yet he told me to speak to him today I called RESERVATIONS at FLAMINGO BEACH RESORT ST MARTIN to be told mr PEMBERTON is there but CORPORATE OFFICE told them 'NOT TO GET INVOLVED WITH ME AND MY CONTRACTS AND THEY WERE CANCELLED' I have never received any invoices with details of the fees for 2011 and DIAMOND RESORT still can not get my address correct as they added last year NETHERLANDS ANTILLES. FOUR WEEKS AND since 2009 I have paid 2009 $1716 and $63.12 in 2010 $1200 and $1133.94 and in 2011 $1600 and $1676.98 FOR FOUR WEEKS AND WITHOUT ANY CONTRACTS ISSUED. I have nothing at all to connect my ownership to DIAMOND RESORTS INTERNATIONAL I recently stayed at the resort on ST MAARTEN island and had NO TOWELS, NO SHEETS, the hairdryer did not work and has been there since the resort was built. TWO electrical sockets did not work, RUST all over the bottom of the fridge and the maintenance fees are $1238 !!! They were in 2005 $596... Another week we stayed there and the bathtub, also there since the resort was built FLOODED THE WHOLE APARTEMENT AND THE UNIT UNDERNEATH and for a whole week it was NEVER repaired. There was a totally rusted refrigerator. They do not do the maintenance as per the exorbitant fees they collect. However in the COURTHOUSE their lawyer was told to OPEN A FINANCIAL TRANSACTION OFFICE... they have NOT therefore they do NOT RESPECT THE COURT JUDGMENT MADE ON THE ISLAND OF ST MAARTEN. The only way I can pay my fees is going on the INTERNET There is NO OFFICE at the resort and if you ask anyone they have no authority at all... ONLY LAS VEGAS> BUT this is ST MAARTEN NOT LAS VEGAS. SO entire operations for a ST MAARTEN RESORT are done in LAS VEGAS. WHY? Where does that money go $1239 per owner for a STUDIO and the HIGHEST on the island of St Maarten.. Also the normal procedure anywhere in the world is when you have to pay you have an INVOICE with DETAILS OF WHAT THE PAYMENTS ARE FOR and a RECEIPT. No DIAMOND RESORT INTERNATIONAL claiming to be the biggest timeshare in the world does not do that.. IN fact as well HOW MUCH of the money paid comes back to the island. WHY DID HE. STEPHEN CLOOBECK CLOSE THE SALES OFFICE AND THE ADMINISTRATION OFFICE AND ALL THE PEOPLE YOU SPEAK TO HERE SAY 'I WORK FOR DIAMOND AND I NEED MY JOB" but ITS THE OWNERS WHO PAY THEIR SALARIES. I demand that an audit be done on the resort and PROOF to all the FLAMINGO RESORT BEACH CLUB OWNERS receive a DETAILED DOCUMENT In fact I now have also discovered that the $5 charge for the ARDA VOLUNTARY FEE which I refused to pay has been sneaked back onto the letter I received yesterday with it as "ACCRUED INTEREST " and the charge for the VOLUNTARY FEE is $5.07 That fee of VOLUNTARY ARDA Fee of $5 per week was sneaked onto the account but is NOT ON THE PHOTOCOPIED FORM FLAMINGO BUDGET 2009 WHERE THE Maintenance Fee is $1008.79. I paid APRIL 14 2009 by Visa Credit card $1013.79 and after I was told about the RIP OFF CHARGE OF VOLUNTARY ARDA FEE OF $5 the next payemnt I made was $1003.79 with the total of $2017.58 Their statement is that I OWE them for a VOLUNTARY FEE of $5 now and they sneaked it back onto the DIFFERENT CONTRACT. This is how they operate. I can ONLY pay via the INTERNET TO LAS VEGAS IN THE USA when the resort is on the island I live on>> there is no office and they have not done what the Judge ordered them to do>>> contempt of court? So now DIAMOND RESORT INTERNATIONAL who have almost $10,000 of my money have sneaked in another fee of $253 and their CORPORATE OFFICE refused to put it in writing for me as to what that fee is and also when I asked tonight APRIL 22 2011 to have the REASONS they will not let me use my unit APRIL 23 tomorroz SHERRY at Corporate Office said... I REFUSE AND HAVE A NICE DAY AND HUNG UP THE PHONE. YES that is the 'service' from an office in LAS VEGAS opperating a RESORT ON THE ISLAND of ST MAARTEN. The director or chairman of DIAMOND INTERNATIONAL Mr Stephen CLOOBECK made over $195,000 in 2010 POLITICAL DONATIONS. I direct this letter to Mr STEPHEN CLOOBECK, why is it that you fly to St Maarten on your learjet and stay at the WESTIN HOTEL and NOT at your resorts??? WHY NOT??? I also demand CONTRACTS and RECEIPTS for all the money I have paid to your company since 2009... total $9407.62 and WITHOUT any contract with your company... WHERE is that money when I have had FLOODS, even been checked into an OUT OF ORDER WEEK and left there the WHOLE WEEK. Maintenance is NOT done and I have the photos to show the court. I have all the PROOF of what I have written and as the JUDGE TOLD YOUR LAWYER; 'THE TRUTH IS NEVER SLANDER' You have again deprived us of another week PAID FOR 7206 week 33 in 2009 7322 weeks 41 and 42 2009 7132 week 17 in 2011 Let the JUDGE here on St Maarten see again the TRUTH about how you operate. The fact that your front desk manager had to tell the clerk a LIE and that HE HAD STEPPED OUT AND FOR A FAMILY EMERGENCY.. says a lot too and BOTH said 'I work for DIAMOND and NOT FOR YOU"
|21531||DIAMOND RESORTS INTERNATIONAL [LAS VEGAS]|
|Court of Appeals St Martin »||2011||15/10/2011||0|
|Now it appears there are so many people worldwide..so disgusted with Stephen CLOOBECK and Diamond Resorts International...|
What is quite funny now is the ridiculous threat that ELIZABETH BRENNAN made with PATRICK DUFFY on this site that everything I said was a fabrication...
please go to the DRIP site, the www.redweek.com site., the POIPU owners in Hawaii site and now RIP OFF BRITAIN... who will air a programme about Mr CLOOBECK... on CBC TV as well they placed the "UNDERCOVER BOSS"" Mr CLOOBECK as an Undercover BOSS..to be featured on CBC TV...Too many people complained about him... also on the www.ARDA.org and those complaints soon vanish after they are entered... IT IS TIME MR CLOOBECK perhaps is still trying?
In the Court of Appeals against Stephen Cloobeck and Diamond Resorts International I won again. The judge threw out his appeal and upheld the original judgment... that the truth was written about Stephen Cloobeck and Diamond Resorts International and that the Judge also found even more.
I also sent to the Inspectorate of Taxes that the Maintenance fees are collected only in Las Vegas and nothing here on the island of St Maarten.
I will also pursue now that Diamond resorts also used my week 17 2011 in unit 7132 for two THOMAS COOK CLIENTS FROM MANCHESTER THOMAS COOK.. DIAMOND RESORTS collected my maintenance fees at the same time lied to RCI they did not and refused me to bank the week... then used my week to gain a SECOND payment from THOMAS COOK and then.............lied again to RCI that I rented out my week.
DIAMOND did the same thing with my THREE weeks in 2009.
Now these two weeks where they lied they did not receive the green copy of the original contract from the sellers... I have NO CONTRACTS., NO PROOF OF OWNERSHIP for weeks 41 and 42 at FLAMINGO BEACH RESORT They do NOT send me maintenance fees but juts add on more and morr deceitful amounts to those two contracts...
As soon as I get the $1500 needed to expose them again in the courts on St Maarten it will be done again...
Stephen CLOOBECK runs two resorts on St Maarten FLAMINGO BEACH RESORT and ROYAL PALM BEACH RESORT from Las VEGAS or Florida and there is NO financial transaction office on St Maarten...